Privacy Policy

Privacy Policy

Introduction

Welcome to https://orange-felines.scoopsurge.com (hereafter referred to as “Orange Felines” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable privacy laws. This Privacy Policy provides a comprehensive overview of our practices regarding the collection, use, and protection of your personal information.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through these channels. It is important to be aware that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. Each of these third parties has its own privacy policies, which we encourage you to review.

Processing Activities

This Privacy Policy governs your interactions with Orange Felines in the following scenarios:

  1. Using our applications and online services as an authorized user.
  2. Visiting any of our websites linked to this Privacy Policy statement.
  3. Communicating with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data to enhance your experience and provide quality services. The categories of information we gather include:

  1. Account Information: Details related to your user account creation and maintenance.
  2. Payment Information: Data necessary for processing transactions, including cardholder name, payment method, and billing address.
  3. Financial Information: This may include bank account numbers or investment portfolios, collected with your consent for financial services.
  4. Purchase Information: Records of products or services purchased from us, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, or mobile phone numbers for service provisioning.
  6. Location Data: Your geographic location data, collected with your consent for personalized content or services.
  7. Feedback: Comments, reviews, or survey responses you provide to help us improve our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or share it, including profile pictures and public posts.
  9. Product Information: Details about the products you show interest in or purchase on our sites, such as product preferences and browsing history.

We collect this data through various means, including direct user input, automated tracking technologies (like cookies), and information provided by third parties who work with us.

Cookies

We employ cookies to enhance your experience and gain insights into how our users interact with our platform. Cookies are small text files stored on your browser or device that serve different purposes:

  1. Strictly Necessary: These cookies enable core features like login, navigation, and page rendering. Without them, using our website would be significantly impaired.
  2. Preference: Used to remember user preferences and settings for a personalized experience.
  3. Analytics: Track your behavior on our site to provide analytics services, helping us understand how to improve our platform.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

The duration for which we retain personal data varies depending on the purpose for collection and the applicable laws. We keep your information only as long as necessary to fulfill these purposes, after which it is securely deleted or anonymized. Data retention periods may extend if required by law or to protect our legitimate business interests.

Security Measures

Orange Felines implements robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of sensitive data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to our systems to mitigate risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services are not intentionally designed for or directed at children, and we do not knowingly collect personal information from minors. If you believe we have collected such data by mistake, please contact us immediately using the details provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure or right to be forgotten.
  • Restriction on processing.
  • Right to data portability.
  • Objection to the processing of your data.
  • Non-discrimination in our services.
  • The right to file appeals or complaints with relevant supervisory authorities.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Information’ section below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be posted on this page, and we encourage you to review this policy periodically.

Contact Information

For any questions regarding this Privacy Policy, your data protection rights, or to exercise these rights, please contact us:

We appreciate your trust in Orange Felines, and we are dedicated to protecting your privacy throughout your interaction with our services.